Terms & Conditions – Playcloak

Welcome to [Playcloak] . By visiting our website and purchasing from us, you agree to the following Terms & Conditions. Please read them carefully, as they govern your use of our site and services.

1. Introduction

These Terms & Conditions apply to all users of the site, including browsers, customers, and contributors. By accessing or purchasing from our site, you confirm that you are at least 18 years old or using the site with parental permission.

We reserve the right to update or modify these terms at any time.

2. Use of Our Website

You agree to use our website for lawful purposes only. You may not:

Interfere with the site’s security
Copy or reproduce any content without permission
Submit false or misleading information
Attempt unauthorized access to data or servers

Violation of these terms may result in termination of your access.

3. Products & Information

We sell trending and practical products designed to add value to everyday life.
While we make every effort to ensure accuracy:

Product colors may vary due to screen settings
Product details and availability may change without notice
We reserve the right to modify or discontinue items at any time

All product descriptions are provided for informational purposes.

4. Pricing & Payment

All prices displayed on our website are in USD (unless stated otherwise).
We reserve the right to adjust prices at any time due to market conditions or inventory updates.

By completing a purchase, you agree that:

All payment information provided is accurate
You are authorized to use the payment method
The transaction is valid and approved

We may refuse or cancel orders due to suspected fraud or unauthorized activity.

5. Order Processing

Once an order is placed, it will be processed within 1–3 business days.
You will receive an email confirmation and a shipping/tracking update once the order is dispatched.

We are not responsible for:

Delays caused by incorrect address details
Carrier issues beyond our control
Unexpected natural or logistical disruptions

However, we will assist in resolving shipping concerns where possible.

6. Shipping & Delivery

Shipping times depend on your location and selected shipping method.
Customers are responsible for providing accurate and complete shipping information.

If an order is returned due to an incorrect address, additional shipping fees may apply for resending the package.

7. Returns, Refunds & Exchanges

We want you to be satisfied with your purchase.

Eligibility

Returns may be accepted for:

Damaged or defective products
Incorrect items received
Items that significantly differ from the description

Requests must be made within 15 days of delivery.

Non-Eligible Items

We cannot accept returns for:

Used or damaged items (caused by the customer)
Items returned outside the return window
Clearance or final-sale items

How to Request a Return

Your order number
A brief explanation
Photos (if applicable)

Refunds are issued back to the original payment method once the returned item is received and inspected.

8. Warranty

Some products may come with a warranty depending on the manufacturer.
If a product includes a warranty, details will be provided on the product page.

9. Limitation of Liability

By using our site, you agree that [Playcloak] is not liable for:

Delays in shipping or delivery
Product misuse or improper handling
Indirect, incidental, or consequential damages

Our responsibility is limited to the amount paid for the product.

10. Personal Information & Privacy

Your personal information is handled in accordance with our Privacy Policy.
We collect only the information needed to process orders and provide customer service.

We do not sell or trade your information to third parties.

11. Intellectual Property

All content on this site—including text, images, graphics, videos, and logos—is the property of [Playcloak] and protected by copyright law.

Copying, reproducing, or redistributing content without permission is prohibited.

12. Third-Party Links

Our site may contain links to third-party websites.
We are not responsible for:

Their content
Their policies
Their practices

Use them at your own discretion.

13. Changes to These Terms

We may modify these Terms & Conditions at any time.
Changes will take effect immediately once posted on this page.

Continued use of the site means you accept the updated terms.

14. Contact Information

For questions, concerns, or support, CONTACT US